Customer Service

Click on the Customer Portal/Online Payments button below to access your customer account!

This new site is your one-stop destination for managing all your utility needs!

Easy account management and payment options

• 24/7 access
• User friendly
• View bills
• Multiple payment options
• Set up auto-pay • Go paperless 

If you previously had an online account, you’ll need to create a new one in our updated portal to access your information. Customers who were enrolled in paperless billing (e-bill) or auto-pay must re-enroll in these services.

All customers who enroll in paperless billing will receive a $10 bill credit and customers who enroll in autopay will receive a $5 bill credit.

Other payment options:

Customers may pay in-person at the GRPU office by cash, check, or money order. Additionally, there is a drive-up drop box located in the parking lot outside the GRPU office. 

If sending by mail, please allow 5 days for mail delivery and payment processing.

For any billing or customer service inquiries, please contact us via email at info@grpuc.org or call 218-326-7024.